Cancellation policy

In the event that the purchaser is a consumer in a country of the European Union,
the following right of withdrawal applies:

 

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of conclusion of the contract.

To exercise your right of withdrawal, you must inform me, Dag Reinbott, Scharnweberstr. 53, 12587 Berlin, Tel.: 030 - 96 60 14 18, E-Mail: [email protected], by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample cancellation form for this purpose, which is, however, not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

 

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract.

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

 

We would like to point out that the above right of withdrawal does not apply in the following case:

This is a contract for the provision of data not on a physical medium in digital form (digital content). If, prior to execution of the contract, the consumer has expressly consented to the entrepreneur commencing execution of the contract before the expiry of the withdrawal period and has confirmed his knowledge that, by giving his consent, he loses his right of withdrawal upon commencement of execution of the contract (Section 312 f (3) of the German Civil Code), the right of withdrawal shall not apply.

 

End of the cancellation policy

 

Sample cancellation form

(If you want to cancel the contract, please fill out and return this form).

- To Dag Reinbott, Scharnweberstr. 53, 12587 Berlin:

- I/we (*) hereby revoke the contract concluded by me/us (*) for the provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of the consumer(s)

- Address of the consumer(s)

- Signature of the consumer(s) (only in case of notification on paper)

- Date

(*) Delete as applicable.

 

 Contact & Support

Your contact person

for licensing, composition and telephone announcements:

Dag Reinbott
Managing director / composer

+49 (0)30 - 96 60 14 18
info [at] terrasound.de
Dag Reinbott
  Contact